Digital marketing

Marketing that sends people somewhere worth arriving

Digital marketing promotes products, services and brands through websites, social media, email and search. It's data-driven and measurable, and it can reach specific audiences in real time. We plan it around your website and your goals, so every channel points somewhere useful.

A website at the centre linked to search, social, email and content channels

Eight channels
Chosen for your audience, not all at once

Search engine optimisation

Pages structured and written so the people searching for what you offer can find them.

Search engine marketing

Paid search campaigns aimed at specific, high-intent queries, measured against enquiries or sales.

Social media marketing

A presence on the networks your audience actually uses, with content planned rather than improvised.

Content marketing

Guides, articles and resources that answer real questions and build trust over time.

Email marketing

Newsletters and automated sequences that keep existing contacts engaged.

Affiliate marketing

Partners who promote your offer and are rewarded for the results they bring.

Influencer marketing

Collaborations with creators whose audience matches yours.

Mobile marketing

Campaigns and experiences designed for the phone, where most of your audience is.

Where to begin

Most small organisations should start in this order

Spreading a small budget across eight channels rarely works. A sensible sequence builds on itself.

  • 1. Make the website worth visiting — clear pages, fast loading, an obvious next step.
  • 2. Be findable for the right searches — SEO for the services you actually offer.
  • 3. Publish content that answers questions — the guides your customers look for.
  • 4. Keep in touch with people who showed interest — email, once there's something worth sending.
  • 5. Add paid and social channels — once you can measure what they bring in.
Plan your marketing
Five marketing steps stacked from website foundation to paid channels

Measurement

What we watch, and what we ignore

  • Enquiries and bookings

    The actions that actually matter to the business, attributed to the channel that produced them.

  • Search visibility for real terms

    Positions for the services you sell in the places you sell them — not vanity keywords with no intent behind them.

  • What each channel costs per result

    So budget can move toward what works and away from what doesn't, with evidence rather than instinct.

  • How people move through the site

    Where visitors arrive, where they stop and which pages do the persuading.

  • Not raw impressions

    Reach on its own tells you almost nothing about whether the marketing is working.

  • Not follower counts

    A growing audience that never enquires is a hobby, not a channel.

Questions

About digital marketing

Can you market a website you didn't build?

Yes. We'll review the site first, because marketing works best when the pages it sends people to are clear and fast.

How is digital marketing measured?

By the actions that matter to you — enquiries, bookings, sales or sign-ups — tracked against each channel so budget can follow what works.

Do you create the graphics and content too?

Graphic design and content are part of the same service line: marketing and advertising design, social visuals, infographics and written content.

Which channel should we start with?

Usually the website and search, then content and email. Paid and social channels come once you can measure what they bring.

Find out which channels fit your audience

Tell us who you're trying to reach and what you'd like them to do.